Forum Discussion
Onstar Module Replacement ETA?
I guess I get to join this group of upset customers, my 23 Yukon Denali on-star module went out as well. Dealer is telling me 4-6 months. The motor spun a Rod at 800 miles and was in the dealer for 6 months waiting on an engine. I paid for 3 years of on-star service when I bought the vehicle. So I guess on-star gets 1 year of free money, and I get screwed out of 1 year of on-star.
These are never the kind of sentiments that we like to hear about your experience with your OnStar service, Andrew. We see that you've been experiencing some concerns and would like to offer our assistance towards resolution. Our highest priority to is ensure that you get the opportunity to take full advantage of all of these amazing services that come with your 2023 GMC Denali, and our team would like to make sure that you get back to this. When you have a moment, please send us an email with this information to socialmedia@gm.com with, "ATTN: OS Community/Andrewve," in the subject line so we may locate your message. We look forward to assisting you further and will be monitoring our inbox for your response.