Forum Discussion
Onstar Module Replacement ETA?
2023 GMC Sierra 1500 Denali Carbon Pro Bought with 10,000 miles. Have had it in service multiple times. Now the onstar module is out and has been for over 3 months. Dealership said it is on backorde...
I also am having the same issue on my 2022 Sierra. The dealer stated there is no estimated time for receiving a new module. It is very frustrating to pay for these services and not have access to them. I would hope OnStar and GM would make this right.
We understand the frustration of ongoing part delays, Amy. Our team does appreciate your ongoing patience while you continue working with your certified dealer regarding your Sierra's hardware. If you have any trouble communicating with the dealer, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/AmyKeefer in the subject headline. We are here to help to the best of our abilities.