Forum Discussion
Onstar Module Needs Replaced
I have a 22 GMC Sierra evolution I bought this in 23 with only 44 miles when I got to 36873 OnStar went out and I was told I must pay 800 to get it fixed or just put for the 10-year plan with OnStar for nothing.. time for a class action
Our team appreciates you bringing these concerns with the OnStar hardware in your 2022 GMC Sierra, Eugene. OnStar wants a better experience for our Members. We recognize how frustrating it can be to go without reliable access to the connected services that you love and depend on while awaiting a replacement module. It would be our pleasure to learn more about this situation to assess how we may best be able to assist with the speedy resolution of this trouble. To proceed, please send us a private message with your OnStar account number, the current mileage, and the name of your participating GMC dealership. To contact us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be on the lookout for your message and hope to hear from you again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement