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DB1989's avatar
DB1989
New Contributor
6 months ago

Onstar Module failed 200miles into ownership

We just bought a brand new, 2025 GMC Yukon Denali Ultimate and this morning, a few hundred miles into ownership, the module failed. What a terrible experience. Six figure vehicle and we cannot use se...
Julio's avatar
Julio
New Contributor
7 months ago

I have a 2023 Tahoe whose OnStar has also gone out like many before me. I have been told it's a backorder module with no ETA date.   Does anyone have any info on the time frame they waited for the module.

thank you.

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My vehicle is over the 36,000 miles so they quoted me close to $750 to f...","body@stringLength":"472","rawBody":"

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half old! Mileage should have nothing to do with this part. How is this not something that is covered by GM and/or OnStar? Especially after reading about so many other brand new trucks having this issue. 

","kudosSumWeight":17,"postTime":"2024-11-07T07:08:56.939-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3288_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10662},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half old! Mileage should have nothing to do with this part. How is this not something that is covered by GM and/or OnStar? Especially after reading about so many other brand new trucks having this issue. 

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I have a 2023 Tahoe whose OnStar has also gone out like many before me. I have been told it's a backorder module with no ETA date.   Does anyone have any info on the time frame they waited for the module.

thank you.

","body@stringLength":"238","rawBody":"

I have a 2023 Tahoe whose OnStar has also gone out like many before me. I have been told it's a backorder module with no ETA date.   Does anyone have any info on the time frame they waited for the module.

thank you.

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