Forum Discussion
purduecarter
2 years agoNew Contributor II
Onstar Module Needs Replaced
I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to f...
purduecarter
2 years agoNew Contributor II
Yep, still having to pay out of pocket ($750), waiting on the part with no eta, and losing out on the onstar services that have been paid for... Doesn't seem like Onstar really cares since they're owned by GM. Onstar emailed me but it basically stated, sorry you're upset and out of warranty on your 1.5 year old truck, good luck working with the dealer. Then mentioned calling them if I wanted to discuss it more.
I would call if I knew I wouldn't be wasting my time. Last two times I've called Onstar I was put on hold for almost 2 hours, and hung up on one of those times (and not called back).
Thanks OnStar, for the great customer service.