Forum Discussion
Onstar Module Needs Replaced
This happened to me. 2023 Yukon AT4 with 17.5k miles. Nothing works: no wifi, no maps, no vehicle info, no onstar. Dealer says no eta on replacement onstar module. This is frustrating and ridiculous. I am now paying for onstar and cannot receive service. In addition, there is no timeline to fix this.
- msb7 days agoNew Contributor
Call Onstart directly and they can delay the payments for up to 6mo. while you wait for the replacement. We had to do this with our 2018 Silverado because we had all kinds of issues shortly after purchasing it. OnStar was willing to delay the payments once we let them know there was no ETA for the part we needed, leaving us without a vehicle to drive. Therefore they allowed the delay and checked in at the 6mo for a parts update, which by that point we no longer wanted it.