Forum Discussion
Onstar Module Needs Replaced
Just had the same thing happen to me with the exact same truck. I've had mine 2.5 years but out of warranty because of mileage. It is frustrating to not be able to use the phone app because there is no data connection. The built in navigation does not work either. I guess no more over-the-air updates, too. These should be replaced regardless of mileage because 1. they fail so often and 2. they do include some important safety features. It is not as if I was too hard on the Onstar module like someone could be with a motor or transmission. I'm surprised someone has not been stranded in a blizzard, not knowing where they are, ended up with hypothermia but could have easily called Onstar for help and so their location would be known, but pressed the Onstar button only to find it dead.
I do see Onstar's side of it, though. There are probably a lot of people paying for Onstar but do not know their unit is broken because they have not had to use it. That's just money coming in every month without Onstar having to provide a service in return. Hell of a business model. I wish I would have thought of it.
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