Forum Discussion
Onstar module malfunction/ refund
I recently recieved a recall for my 2025 gmc Acadia stating the onstar module was malfunctioning. This has been an ongoing problem since august. I haven’t been able to access my benefits that entire time. I just recently got my onstar fixed and now it’s expiring. When I spoke with an agent to get my onstar fixed over the phone the gentleman told me they would give me a credit for the months I went without.
1 Reply
Thank you for sharing your experience! We understand how frustrating it can be to go without services, but are glad to hear your vehicle has been repaired and that you were offered an extension. Your feedback on this is sincerely appreciated.