Forum Discussion
OnStar Module Failure
GM doesn't take ownership for any of their manufacturer defects. Had the same issue with mis advertisement on options with both vehicles I bought. Denali packages which were missing necessary chips to enjoy those options. Lost an engine after dealer said it passed L87 inspection. Dealer burned up entire starter circuit while replacing engine, but made me pay due to not being covered on warranty of replacement engine. Lost onstar modue in both vehicles, one of which was covered by warranty, the other happened after 3 years.
Needless to say neither myself or my company will be buying any more GM products.
We take your comments and feedback very seriously as a valued member of the GM and OnStar family, @JTriley. We recognize how situations such as these have potential to cause frustration and dissatisfaction with our loyal members and can assure you that our utmost priority remains providing you with the best services and support possible. Our team is always reachable with a private message at OnStar_Support. If we can offer any assistance to you now, or at all in the future addressing concerns, don't hesitate to send us a PM with more information. Simply select the envelope at the top right of your screen to do so.