Forum Discussion
OnStar Module Failure - software recall?
My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed. I took it into a local dealership in January due to the software recall. I explained to the service department that I had not been...
Happened to me too. No WiFi clock wrong etc. GMPP won’t cover the full cost of the repair either. Only about half because they had to get the module third party. Complete bs.
This isn't the new vehicle ownership experience we wish for you to have, Dustinl. We recognize the impact that unexpected costs can have, but want to acknowledge that you did the right thing by bringing these module concerns to the attention of your dealership. If you have any follow-up questions or have any other concerns with your OnStar Services, feel free to send us a private message to OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started.