Forum Discussion
OnStar Module Failure - software recall?
SAME issue here also! Practically brand new Acadia; (literally my DREAM car) also in debit over a vehicle. I am so upset about it, and I agree it’s VERY unacceptable of GM/Chevrolet to not live up to what their brand is put out to be. I’m a disabled single mother of 3, and I worked hard to be able to get into this vehicle all for me not to have all the extras I wanted with it.
Thank you for shedding light on your experiences to us here, @Vralfonso007. We want nothing more than to see you happy in your dream Acadia. Allow us to learn more about your situation and explore opportunities for assistance alongside your local dealership. To get started, send us a private message with your VIN, full name and contact information (email and phone), your current mileage, and your preferred dealership name/location to OnStar_Support. Any other details you can share on where thing stand currently with your vehicle are also appreciated. To send us a message, just click the envelope icon at the top right of your screen. We will look forward to your contact. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
I just sent you a message
Much appreciated. We see your outreach and have responded, @Vralfonso007. Please communicate there for the best assistance moving forward.