Forum Discussion
OnStar Module Broke
Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...
This is the latest response I got from OnStar. What a joke they are!
We understand your frustration, Carla. Please know, that when an attorney is hired, our customer care teams will no longer be able to assist with your concern. We do see that you were referred to your dealer by your case advisor, and to reach back out to them if you had any questions or need further assistance. If you needed any further assistance, we recommend reconnecting with them by calling 1-888-4ONSTAR (1-888-466-7827) or push the blue OnStar button inside you vehicle. I told them. YOU HAVe BEEN NO HELP. I HAVE CALLED AND HELLO- THE BLUE ONSTAR BUTTON DOESN;T WORK!!!