Forum Discussion

jmarinelli00's avatar
jmarinelli00
New Contributor
11 months ago

OnStar Module Broke

Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...
blatham34's avatar
blatham34
New Contributor
6 months ago

I have a 23 Yukon Denali, my GPS and internet just stop working. After contacting OnStar, I was advised to take to dealership. My service advisor just messaged me that this same modular is out and it $800 to fix. I just did a google search to see if this is an commom issue. I found this chat. Why isnt GM taking care of this??

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    6 months ago

    Thank you for sharing your experience regarding your OnStar module. Our team does regret to hear of any emerging concerns. We are here to provide you with an additional layer of support alongside your certified dealership regarding your Yukon. Please send us a private message with additional details regarding your current situation. Be sure to select the envelope icon at the top right of your screen. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.