Forum Discussion

jmarinelli00's avatar
jmarinelli00
New Contributor
11 months ago

OnStar Module Broke

Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...
SwanGMc's avatar
SwanGMc
New Contributor
9 months ago

I will not for the life of me understand HOW 98% of complaints are about the exact same thing and no one is doing anything about it. 
I have a 2023 Yukon XL, and it just suddenly started out of nowhere, the internet stops working, the engine light comes on , take it to the dealership and they said $ ohh it’s your OnStar computer it needs to be replaced. $buy the computer and labor $600. First of all why is the computer broke? This is a 2 year old vehicle! What is wrong with these companies? This is absolutely unacceptable. This is a lawsuit 

Advisor_Helen's avatar
Advisor_Helen
Moderator
9 months ago

We do regret to hear of any ongoing concerns with your vehicle. To further clarify, are you still working alongside your certified GMC dealership regarding your engine light an OnStar hardware? Our team would like to learn more and assist further in any way that we can. If you need help, please send us a private message. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.