Forum Discussion
OnStar Module Broke
I have a 2023 Yukon with 50,000 miles on it. I took it to the dealer to replace the brakes and while it was in the shop they said it was due for a system upgrade that was covered under warranty. A couple weeks after this service my OnStar and on board maps stopped working which then affects the heads up speed limit display. I called OnStar they told be the module wasn't working and i needed to take it to a dealer to get it looked at. Dealer wants $830 to replace the module! This is absolutely ridiculous, this part covers a safety feature and should be warranty. There is no way that in 2 years this should do bad. i have had several other GMC in my life and I have never had this happen before.
GM YOUR NEED TO FIX THIS ISSUE!
We can recognize how impactful this OnStar module concern must be and never intend to cause frustration. For the best assistance on repair cost and potential coverage, the service department will remain equipped to determine the appropriate breakdown of any necessary repairs. If you would like, our team can serve as a layer of support alongside the dealership staff while determining the next steps for addressing your concerns further. Send us a private message to OnStar_Support so we can look into this. Just select the envelope icon at the top right of your screen to get started.