Forum Discussion
Onstar in my brand new 2025 Chevrolet Traverse LT is not working even though the light is green.
It’s a **bleep** show with GM and OnStar. The telematics units are all broken or malfunctioning. Mine is supposed to be replaced but it’s on back order probably because we are all experiencing the same thing.
We're saddened to hear that you're still dealing with unfortunate concerns and part delays related to the OnStar hardware in your beloved 2025 Chevrolet Traverse LT, @Ajb5942. This is not reminiscent of the experience we hope to provide for our loyal Members. Our team would appreciate the opportunity to provide an additional layer of support throughout the duration of this repair process to ensure that this matter is resolved to your satisfaction as soon as possible. To best proceed, please send us a private message with these details to OnStar_Support. We'll be keeping an eye out for your response and hope to discuss this again soon.