Forum Discussion
Onstar in my brand new 2025 Chevrolet Traverse LT is not working even though the light is green.
Same thing has happened to me. 2025 Enclave is 5 months old and onstar and WiFi don’t work. The location is stuck in the middle of nowhere. The car was at the dealership and they didn’t think there was a problem. Still doesn’t work.
It finally stopped working enough to not work at the dealership. They had it 4 days trying to do software updates and this and that. They finally ordered a telematic control module, it took a week to get it in and a couple days to replace it. So far it has worked since then. Crossing fingers.
Is it still working? My infotainment screen goes off constantly and they said it was the telematic module also, It's at dealership now being installed, I really hope it fixes it finally
Thank you for bringing this to our attention. We know how frustrating this concern with your OnStar must be. While we are unable to expedite part deliveries or vehicle repairs, our team would still be glad to connect to learn more and assist to the best of our abilities. We do see that you've sent us a private message. An advisor should be connecting with you shortly to further assist.
