On Star Telematics Module 2025

Thank you for bringing this matter to our attention. As a new Chevrolet owner, you expect the highest quality and dependability in your vehicle and we regret to hear this hasn't lived up to that standard. At this time, have you brought your vehicle back to your dealer for a diagnosis? This will be the first step to determine if it is truly your OnStar telematics module that is causing the OnStar components of the vehicle to malfunction. Regardless, our team would like to get involved and offer our hand in assistance. We ask you send us a private message to OnStar_Support with your contact information, VIN, and the name/location of your preferred Chevrolet dealership. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.html.