Forum Discussion
On Star module broken
Join the many that have spoken out!
Contact GM
File a report with the NHTSA(National Highway Traffic Safety Administration)
File a report with the FTC (Federal Trade Commission)
Contact your State Attorney General Office
Contact and give your information to this Class Action Attorney (they have gone against GM Before)
215-875-3000 based in Philadelphia. Spoke with Michelle.
DONT stay quiet… Don’t let what is happening to me and so many others happen to you! You are a valued consumer spending your hard earned money to invest in these vehicles. Don’t be fooled… OnStar is a product of GM. They can’t help you even if they invite you to a private conversation… I tried that too so have many others that have voiced their disappointment with their attempt to “assist”. They can’t. This module is not covered under warranty. They pride themselves on safety and security for your vehicle and charge you for all of these features…
Imagine this scenario:
You’re doing 65 on a frequently traveled highway with trucks buses and cars going to work like usual. All of a sudden your car shuts down without WARNING. You have an 18 wheeler just yards behind you in the middle lane, you can’t steer, you can’t brake, you can’t press on the gas, you can’t put your hazards BECAUSE NOTHING WORKS!
Your life begins to flash before your eyes and you think… does the truck have time to stop? Is it going to be able to switch lanes in time without hitting another car? Will I survive an impact at 65 mph? You can’t even use your phone to call anyone and tell them you love them BECAUSE NOTHING WORKS! You certainly can’t press the SOS button for OnStar BECAUSE THAT DOESN'T WORK EITHER!!!
Scarey isn’t it? All because the telematics module caused everything to MALFUNCTION.
When is GM going to do something about this module before something like this happens?