On Star module broken

We appreciate you bringing these concerns with your 2023 Chevrolet Silverado's infotainment audio system and OnStar connected services, @Zoo003. These are never the kind of sentiments that we want to hear about your recent service experiences. OnStar and Chevrolet recognize how important these aspects of your Chevy to your entire experience and assure you that we want better for our loyal Members. Your satisfaction is of the utmost importance to us. With this in mind, it would be our pleasure to learn more about these concerns so that we may assess how to best assist you through this repair process. When you have a moment, our team kindly asks that you send us a private message with your contact information, VIN, the current mileage, and the name of your participating dealership to proceed with this support. To connect with us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be keeping a close eye on our inbox and hope to hear from you again in the near future. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement