Forum Discussion

klkenny0917

New Contributor

11 months ago

On Star module broken

sdfsdf

New Contributor II

5 months ago

My gas 25 Equinox's module gave out after 7 months as well. took it 5/2/25 to the dealership and they told me they have no idea when they can replace it. And that my covered warranty to replace it free expires after 36,000 miles but they can apply to chevy to get it free if I do go over the 36,000 miles but they couldn't guarantee that GM would approve it. Onstar needs to extened my free 8 years after it gets fixed if even it does for the months the model was not fixed. This is a safety issue if you get into an accident.

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There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone...","body@stringLength":"815","rawBody":"

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having similar issue? This is very concerning and upsetting as I pay for the subscription and have also paid an annual subscription for wifi that doesn't work. The clocks in my vehicle are all off and am not getting full functionality of the vehicle I paid top dollar for. The car wouldn't start a week ago because it was sending low voltage signals to every system because of the faulty module. Luckily the dealer got it operational again but said they can't just disconnect it because that would cause too many issues. Very very frustrated here....

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