Forum Discussion

klkenny0917

New Contributor

8 months ago

On Star module broken

timmaclachlan

New Contributor

4 months ago

add my 2023 2500 Denali to the list of failed ONSTAR modules, i have not receive finale replacement cost yet, but truck is out of stated warranty.

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There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone...","body@stringLength":"815","rawBody":"

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having similar issue? This is very concerning and upsetting as I pay for the subscription and have also paid an annual subscription for wifi that doesn't work. The clocks in my vehicle are all off and am not getting full functionality of the vehicle I paid top dollar for. The car wouldn't start a week ago because it was sending low voltage signals to every system because of the faulty module. Luckily the dealer got it operational again but said they can't just disconnect it because that would cause too many issues. Very very frustrated here....

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add my 2023 2500 Denali to the list of failed ONSTAR modules, i have not receive finale replacement cost yet, but truck is out of stated warranty.

","body@stringLength":"153","rawBody":"

add my 2023 2500 Denali to the list of failed ONSTAR modules, i have not receive finale replacement cost yet, but truck is out of stated warranty.

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