No onstar services and clock stopped

We appreciate you bringing these difficulties with multiple of the OnStar connected services in your 2023 Buick Encore GX to our attention, @Debw. OnStar recognizes how important reliable access to the features which you depend on is and can sympathize with your current dissatisfaction. It would be our pleasure to learn more about these difficulties to assess how we may best be able to assist you with resolving them. When your Encore is turned on, is the LED light next your OnStar hardware illuminated green? Once you've had the chance to check on this, kindly send us another message here to continue. Our team will be waiting on your response.