Forum Discussion
Diagnostic report was wrong. Nothing is wrong with my car.
We received multiple emails from vehiclediagnostics@onstar.com which advised that we had a major issue with our Engine & Transmission system. The alert stated that there was a problem with our start...
We can definitely understand any frustration surrounding data mismatches with your Vehicle Diagnostic Reports. Please know, so long as you're enrolled in an applicable plan, you can push the blue OnStar button inside your vehicle at any time to have an On-Demand Diagnostic run for your vehicle where a live advisor can provide further insight into any concerns listed on the diagnostic report. If you have any questions or would like to discuss this further, please send us an email to socialmedia@gm.com with "ATTN: OS Community/plankford" in the subject line.