refund
1 TopicDiagnostic report was wrong. Nothing is wrong with my car.
We received multiple emails from vehiclediagnostics@onstar.com which advised that we had a major issue with our Engine & Transmission system. The alert stated that there was a problem with our starter and our car could potentially not start. It was noted that this required "immediate action" . The car didn't seem to have any problems/issues with starting but since this was a proactive alert, we believed something was going wrong. We set up an appointment at the dealership and just received a call that nothing is wrong with the starter on the car. Now we are stuck paying $170 for a diagnostic that we never needed. Has anyone had this issue and were you able to get your money back from Onstar?6.2KViews0likes2Comments