Forum Discussion
class action lawsuit OnStar module backorder
These “dealers” she be held accountable as well. They are knowingly selling customers defective products!!! Im so infuriated that i have over 80k brand new vehicle that i cant fully enjoy. Then to be insulted with the bs run around from onstar and the dealership is really icing on the cake. Back to Toyota i am going. Had a 2012 Sequoia for 11 years never had a problem at all. Only got rid of it because they changed the body and i liked it. After driving for a few months it was too small for my liking so i traded it for a 2023 suburbanz71 which didn’t have the module issue but i didn’t like the suspension. Traded that in for this 2025 with air ride suspension which the ride is better than the 2023 but nothing like the smoothness the Toyota had even at 11yrs old. Now i am stuck with this thing i am unhappy with. I should’ve listened to my husband and kept the sequoia:((
Switched dealers because of this and because they refused to further diagnose. Got the run around, got a couple of lies like “oh I never heard of this before” and then left when they wanted me to pay for something that one I didn’t cause, two was faulty nationwide, and three that was not covered under warranty even if I had it still. Dealers are in the business of making money but GM is making these cars and need to make moves. Dealers won’t touch it unless you’re paying or if GM is paying, like I said they only want to get paid. If you die or crash they don’t care, as long as they weren’t the cause and they aren’t. This is a manufacture issue, a faulty product that affects safety features, the safety commission needs to be involved in this as well. This won’t stop unless GM does a Nationwide Safety Recall. How about the Federal Safety Commission on automobile safety???
dealers will keep selling these cars for as long as GM keeps making them. Unless things stopped at the assembly line then we are going to continue to have these faulty vehicles flood the market. Once you buy it’s YOUR PROBLEM and not theirs… that’s where the BS is…