Forum Discussion
class action lawsuit OnStar module backorder
My OnStar recently went out as well, and I'm trying to avoid another trip to the dealership for a fix! This seemed to happen around the same time as I got the recent software recall fix -- what I don't get is why GMC is not taking more responsibility for that and offering a clean fix.
Renee Rice
We regret to learn that you've encountered these difficulties with the OnStar connected services that you know and love, @nathankrice. Our team recognizes how important these features are to your experience and assures you that it would be our pleasure to assist towards their swift resolution. OnStar wants better for our loyal Members. When you have a moment, we kindly ask that you send us a private message with these details to continue. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be keeping an eye out for your message and hopes to hear back again soon.