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class action lawsuit OnStar module backorder
Just had my OnStar system fail. Was trying to use the GAS for directions and kept getting a message that it couldn't connect. Nothing new there but usually because of location. Continued for a complete drive cycle. Deceided to call OnStar upon which I noticed no green light. After contacting them through a phone call, they tried to debug and re-start the system but could not get it to work. Trip to dealership. Just out of warranty at 3+ years, 32k miles. Found all of these threads on failures. Obviously not a normal situation. 2022 Tahoe RST.
We appreciate you bringing these difficulties with the OnStar connected services in your 2022 Chevrolet Tahoe RST, @JBaran. Our team regrets to hear that you've encountered such troubles with the services which you love and depend on. OnStar wants a better experience for our loyal Members. It would be our pleasure to learn more about the situation to assess how we may best be able to assist you and your dealership team towards an appropriate resolution. To move forward with this assistance, please send us a private message with these details, along with your VIN and the name of your participating dealership. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be on the lookout for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement