Forum Discussion
class action lawsuit OnStar module backorder
I am looking into a private suit here. Same boat as you all. They sold us a car advertising advanced telematics features and they simply have not delivered. Embarrassing level of quality from GM. Compare the traverse to Toyota rav 4 on the NHSTA complain sometime, it’s borderline comical.
Have discussed with two law firms and they both thought I had a case for a diminished value claim and potentially a lemon law claim if the vehicle is under 12,000 miles. Mine happened at 12,400 of course. I am debating whether to file privately or wait for a class action. One or the other will be happening I promise you that.
We want you to know that our team would glad to connect and look into your module concern. While we are unable to expedite repair or part deliveries, our team would still be glad to provide you with an extra layer of support. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
So what are you able to do? I am pretty sure they are still building traverses at the factory so there are parts available but, Chevy is choosing to build new vs. fix the junk they put out on the road.