Forum Discussion
Bad telematics module
Thank you for reaching out on this experience with your OPTIQ, @rrd525. Our goal is to have you and all of our customers enjoying time when behind the wheel and we can recognize that it is not ideal to go without the features that you mentioned. We would like to learn more about your situation and explore any opportunities for assistance alongside your servicing dealership while they address repairs. You can select the envelope icon at the top right of your screen to send us a message at OnStar_Support with more information. Be sure to include your VIN, mileage, full name, email, phone and OnStar account number. Any other details you can share are also appreciated, as context can help us investigate. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.