Forum Discussion
Alexa skill for My Chevrolet no longer available
I had no clue that the My Chevrolet skill was gone from Alexa. So, advisor Helen......who did you ask to determine that most of your customers preferred the phone app or fob remote start? I wasn't even informed, as a Chevy owner, who, pays a monthly fee to have this convenience. I live in Canada and the weather gets cold. It's so easy and seamless to ask Alexa to start my vehicle from the warmth and convenience of my bathroom before heading off to work.
You guys touted Alexa over and over on your emails etc. What happened???
I'm soooooo ticked off with you GM/OnStar.
Don't expect me to purchase another GM product if this is an example of your decision-making toward your customers.
You didn't ask ANY of us; you made a decision without even allowing for feedback, nor did you inform us that our skill was no longer available.
Not happy.