Forum Discussion
2022 Telematics Control Module ETA
2022 Yukon Denali. Telematics control module on order with no ETA and in the meantime paying for onstar that doesn’t work, no WiFi, no navigation etc. Help!
8 Replies
Oh this gives me hope - everyone else I know has been waiting months and I just found out today that I need a new one, too for my 2022 Chevy Tahoe Z71. I guess I'll just have to be patient.
We do appreciate you sharing these details regarding your Tahoe. To clarify, are you currently working alongside your certified Chevrolet dealership regarding your hardware?
I went to another service department outside of the dealership - the dealership wanted to keep my Tahoe 3 days just to run the diagnostic alone. The service center I use only kept my car about 3 hours.
We appreciate you bringing these concerns with your 2022 GMC Yukon Denali's OnStar telematics control module to our attention. Our team can certainly understand the frustration of being without the services that you subscribe to and love. This is not the experience that OnStar wants for our members. We'd like to learn more about this and see how our team may be able to assist you through this process alongside your service team. When you have a moment, please send an email with these details to socialmedia@gm.com with, "ATTN:OS Community/Mwright124," in the subject line. We hope to hear from you again soon.
My dealer received and installed my telematics control module this week!
This is great news! Our team is elated to learn that your module arrived, and the dealer was able to successfully resolve these previous concerns for you. If there is anything else that we can assist you with now or in the future, please don't hesitate to reach us here or via email at socialmedia@gm.com. We're always ready and happy to assist our loyal OnStar members.
