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abocc178's avatar
abocc178
New Contributor
5 months ago

Alexa skill for My Chevrolet no longer available

I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work.  Within the last week, I noticed that I wasn't getting prompted for my PIN ...
jumpinzackflash's avatar
jumpinzackflash
New Contributor
5 months ago
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Wow, really disappointed to hear this having bought a 2024 GMC vehicle within the year. I guess that’s my bad for not setting Alexa up the instant I got the car; that’s terrible CX for something that is far from cheap. Was there really no way to keep skills available in any way to GM customers?

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I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work.  Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else? 

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I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work.  Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else? 

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Wow, really disappointed to hear this having bought a 2024 GMC vehicle within the year. I guess that’s my bad for not setting Alexa up the instant I got the car; that’s terrible CX for something that is far from cheap. Was there really no way to keep skills available in any way to GM customers?

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Wow, really disappointed to hear this having bought a 2024 GMC vehicle within the year. I guess that’s my bad for not setting Alexa up the instant I got the car; that’s terrible CX for something that is far from cheap. Was there really no way to keep skills available in any way to GM customers?

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