Forum Discussion
2026 equinox less than 3 weeks old, no connection
I dread writing this..after being so excited to hop into an ev. Immediately I was having connection issues..small things..could not connect when requesting music and navigation on Google maps..onstsr said, have the shop have a look..shop said all good..1 week later now I gave no onstar and GPS doesn't move my location on google maps. Now all I see is telematics issues online. What is up with the hardware provider.. I have a bad taste in my mouth and hope this negative experience doesn't fester. Can there really be that many people with issues? Onstar..Chevy. make this right asap. Now is your chance..
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This definitely isn't the new Equinox EV ownership experience we want for you. We know how important features like navigation and music are to our Members while on the road, and would like the chance to offer our support. If you would like an additional layer of assistance through the repair process alongside your dealership, feel free to private message OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started. We'll watch for your outreach.