Forum Discussion
2025 Equinox EV Gps not working
I have a 2024 Chevy Equinox EV and recently the GPS stopped working properly. The car does not know it's exact location, so it cannot provide directions properly. Please let me know how I can get the GPS location to work properly again. Thank you.
We understand how frustrating GPS issues with your Equinox can be. Our team is here to learn more and help work toward a solution. Please send us a private message with a few more details about what you’re experiencing. Simply click the envelope icon at the top right of your screen to get started. We look forward to assisting you.
My 2025 Equinox has the same issue. Maps, and app, started acting up, then 2 days ago all onstar and internet connectiontivity stopped. I called onstar, and they are unable to connect to the car, and tell me to bring it to the dealer. Dealer won't even look at the car until a full week from now. And the tech tells me if indeed the car does need a new module, they are on backorder and he has no idea how long it might take to get a new one. Not happy.
We understand the inconvenience this situation has caused, especially with the loss of connectivity and the delay in being seen by your dealer. Although repair timelines and part availability are managed at the dealership level, our team can provide an additional layer of support by contacting your dealer for further insight and helping ensure we are working towards a resolution. If you would like our assistance, please send a private message to Onstar_Support with your VIN, current mileage, full contact information, and the name of the dealership you are working with. Just select the envelope in the top right of your screen to get started. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
My 2025 Equinox has the same issue. Maps, and app, started acting up, then 2 days ago all onstar and internet connectiontivity stopped. I called onstar, and they are unable to connect to the car, and tell me to bring it to the dealer. Dealer won't even look at the car until a full week from now. And the tech tells me if indeed the car does need a new module, they are on backorder and he has no idea how long it might take to get a new one. Not happy.