2025 Equinox EV Gps not working

I had mine replaced one week ago, it came in relatively quickly.  Exactly one week to the day, it started malfunctioning.  I was able to call OnStar from the vehicle this time.  They didn't fix it, instead they gave me a "remarketing trial"  of OnStar One (I think) that's the name . Which is their top tiered paid service.   If they think for one minute I am going to pay them to get a service that should be included with my vehicle (Navigation, hands free text, Etc)  they have another thing coming.  This does seem to get things to work- but the vehicle still says "can't connect". and navigation says " offline" but eventually does load.   More proof that I shouldn't pay them anything.   I have started filing out the Lemon Law paperwork.  GM is crap as is OnStar.   The only person that seems to care is my advisor from the executive team, her name is Danielle and she is phenomenal. Too bad she works for GM She deserves better!