Forum Discussion

Dheerajpr's avatar
Dheerajpr
New Contributor
5 months ago

2025 Equinox EV Gps not working

I recently bought 2025 Chevy EV Equinox and my GPS stopped working. Nothing works cannot call onstar, no connectivity cannot plan routes or find charging locations. It was hard to take it to dealersh...
ebmalcuit's avatar
ebmalcuit
New Contributor
2 months ago

Onstar/Chevy/GM need to bite the bullet on this one and either perfect the telematics model or give back access to Android Auto and Apple Car Play. There's no sense in having a big, beautiful screen that can't be used for maps. It is wrong to charge a premium the way Onstar does and to not be able to provide a reliable product. I'm facing the same thing right now: no maps, no app connectivity, no onstar, no internet, no info about charging stations... nothing. I love this car, but this problem needs to be fixed for many... now. 

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    2 months ago

    We're so glad to hear that you love your vehicle, and completely understand how important it is to have access to all of the OnStar features included in your Plan as part of the entire ownership experience. Please allow our team to look further into your concerns by sending a private message to OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started.