Forum Discussion
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I recently bought equinox ev 2025. In 5th month of use, telematics system stopped working. Dealership mentioned that part is nationwide back ordered with no estimated date. And i saw on many portals where same issue has raised by many car owners. Is this normal to have this part back ordered with no estimated date. And if GM knows the problem with this part, why are they selling such cars. Is there a way to raise this concern with any federal department?
55 Replies
My family bought 2 equinox ev's... a few months later it updates. And suddenly so far for 5 months the telamatics on star module that controls MOST of the cars is completely useless. Finally got one fixed it took 2 months to get the module now in the middle of having the second one doen and its going to be another 2 months. I AM PISSED. Should have been a recall since the update that corrupted it was from OCTOBER OF 25. ABSOLUTELY UNNACCEPTABLE
@Raygiff Our team hears your frustration. We remain a private message away for any further assistance that can be offered.