Forum Discussion
Meetmerahul
1 year agoNew Contributor
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I recently bought equinox ev 2025. In 5th month of use, telematics system stopped working. Dealership mentioned that part is nationwide back ordered with no estimated date. And i saw on many portals ...
KathyF1964
2 months agoNew Contributor
My OnStar’s been out since January 2026. Called 2 dealerships, got the same answer….nationwide back order. What does that mean???? Just make more for crying out loud!
Advisor_Sara
2 months agoModerator
Our team understands how frustrating it can be to experience interruptions in your OnStar services, Kathy. We would be glad to connect and offer support through the repair process alongside your dealership. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.