Forum Discussion
Meetmerahul
9 months agoNew Contributor
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I recently bought equinox ev 2025. In 5th month of use, telematics system stopped working. Dealership mentioned that part is nationwide back ordered with no estimated date. And i saw on many portals ...
gb_
1 month agoNew Contributor
I, too, have the same problem.
The On star module is backordered, and we are just waiting with no ETA.
Is there any update on this? (I have a 24' Equinox EV)
AmberNeal1999
20 days agoNew Contributor
I am having the same issue. 2025 Equinox and it completely drained my car battery. Was told today that there’s over 4,000 affected. Definitely should be a recall.
- Advisor_Sara20 days agoModerator
Thank you for reporting this concern, Amber. We would like the opportunity to learn more about the concerns you have faced with the OnStar module in your Equinox. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.