Forum Discussion
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I, too, have the same problem.
The On star module is backordered, and we are just waiting with no ETA.
Is there any update on this? (I have a 24' Equinox EV)
Our team understands how frustrating it can be when your OnStar services aren't functioning properly, especially when a part delay is involved. We would be glad to connect and explore all ways we're able to assist further. Please send us a private message to OnStar_Support with your VIN or OnStar Account number, full name, and the name of your involved dealership. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
I am having the same issue. 2025 Equinox and it completely drained my car battery. Was told today that there’s over 4,000 affected. Definitely should be a recall.
Thank you for reporting this concern, Amber. We would like the opportunity to learn more about the concerns you have faced with the OnStar module in your Equinox. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.