Forum Discussion
2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable
I am just starting to have this issue - this is kind of scaring me. I bought my 2025 Equinox Activ back in March and two weeks ago this issue has started to happen, but it is connecting maybe after a couple of hours into the day. I had it in the shop yesterday (10/16) and said it was a system update that needed and they did that, and when I got in the car it connected to everything right away - got in it this morning to go to work and I get Cannot Connect to Onstar, which in turns not allow me to connect to Wi-fi and throwing the Nav off. Is this what I have to look forward to in getting this repaired? Part of me wants to cancel my service. This is just not acceptable in a 2025 vehicle. Why is this part on back order? Why has a Recall not been declared? Is the current Tarrif's causing the module to be on backorder? I have had Chevy's for the last 17 years (used to be a Ford person) and I would much rather have a Chevy but I would trade the car in a second if I have to start dealing with these issues.
Try pulling the onstar fuss its F8 on my fuss box under the dash see if that stops the drian