Forum Discussion
2018 gmc wifi
my monthly premium is paid but does not show any minutes and when I go to try and connect my wifi to my info system the categories of the wifi and wifi hot spot is not lite up I have taken to my GM d...
Verify Subscription Status:
- Log into your account through the provider’s website or app.
- Ensure your subscription is active and payments are up to date.
- Check if there are any service outages or maintenance notices.
Check Vehicle Settings:
- Ensure your vehicle’s software is up to date.
- Restart the vehicle’s infotainment system by turning the vehicle off, waiting a few minutes, and turning it back on.
Reset Network Settings:
- Go to the settings menu in your infotainment system.
- Look for an option to reset or refresh network settings.
- Re-enter your Wi-Fi credentials.
Contact Customer Support:
- Contact GM customer support or your service provider directly.
- Provide them with detailed information about the issue, including the steps you have already taken and any error messages you have received.
- Ask if there are any known issues with the model of your vehicle.
Request Advanced Diagnostics:
- Ask your GM dealer to perform advanced diagnostics on the infotainment system and Wi-Fi module.
- Ensure they check for any firmware updates or hardware issues.
We do appreciate you providing these steps! Thank you for sharing your insight.