Forum Discussion
MyGMC app will not update vehicle status
Can someone please help me with this??
Thank you for reaching out to us for additional assistance with addressing these difficulties that you're experiencing in the app. We recognize how frustrating it can be when things aren't working as they should and would be happy to help get things back up and running as soon as possible. To best proceed, our team does kindly ask that you send us a private message to OnStar_Support with the information that was requested in our previous message. These details allow us to confirm you as the account owner and engage with our internal technical team to identify the best possible resolution. We'll be keeping an eye out for your response and hope to hear from you again soon.
I just sent the message. Please review and help me to get the vehicle status working in MyGMC app. thanks
join the club of 1,000,000 of us. 2025 Corvette bought in June...worked for a month then nothing, spoke to OS every week--they send a vehicle diagnostic signal to car and it updates the app---until I shut of the car--then it stops working. The other part of the app works fine. They now have assigned a "case number" to me and said 3-4 days they'll contact me. Probably with the same crap as before. Delete the app and reinstall. Start the car for 3 minutes and shut off. Start the car and reinstall phone app. ITS A BUNCH OF **bleep**--THEY ARE IN THE TECH BUSINESS FOR CHRIST SAKES and these cars ain't cheap !!!!
you'll get the same email response they sent you---multiple times. Be ready to slog through the headache .