Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped ...
Same issue with my 2024 Traverse. Vehicle status hasn’t updated since I purchased the vehicle 8 months ago. Remote start and other features work.
We regret to learn that you've encountered similar concerns with your app, @michelle9497. OnStar wants a better experience for our Members and would be happy to look into this matter further to assist with getting these features functioning properly again. At your earliest convenience, please send us a private message to OnStar_Support with some more details so we can look into this further. Just select the envelope icon at the top right of your screen to get started. We'll be keeping an eye out for your response.