Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped ...
I have had a heck of a time with mine. Contacted onstar and completed all the “fixes” but nothing worked. Twice onstar support “refreshed “ my software and it updated but that was it, still frozen since their last attempt. The controls work fine but vehicle status doesn’t update.
We understand how frustrating it can be to experience ongoing concerns with your mobile app. Our team would be glad to connect and take another look. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.