Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
My Gm app stopped updating in June. So we all should get credited. I pay by the year. 4 months have passed without the app working correctly. I've done all the unload and reload and nothing happened, so what next? I uninstalled all the app and reinstalled it and nothing.
I have had a heck of a time with mine. Contacted onstar and completed all the “fixes” but nothing worked. Twice onstar support “refreshed “ my software and it updated but that was it, still frozen since their last attempt. The controls work fine but vehicle status doesn’t update.
We understand how frustrating it can be to experience ongoing concerns with your mobile app. Our team would be glad to connect and take another look. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.