myChevrolet app

Thank you for bringing this concern with your apps Remote Start features to our attention, @Milo. We recognize how frustrating it can be when the features that you love and depend on aren't performing to your expectations and would be more than happy to assist further with ensuring that you're able to take full advantage of the app. Our team also appreciates you sharing the steps that you've already taken to address this concern on your end. This helps us determine our next best steps. At your convenience, please send us a private message with your full name, contact information, OnStar account number, and VIN to OnStar_Support to best continue. You only need to click the envelope icon at the top right of your screen to get started. Our team will be on the lookout for your response and hopes to connect again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.