Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
They have called me at least five times today with a fix....it updates my odometer for a bit then nothing for hours....start the car, cut it off, open the door, run in circles, hope on one leg...level 3 is next.
BEEN THERE ---DONE THAT..Level 3 will fix it...I kept telling them that they were my morning coffee and donut match up. I talked to them so much I felt we were pals. Stay with it---a fix is a short way aways.
It seems to be fixed now, its been working for two days. Will see how long it lasts.
Thank you for reporting this concern, Issac. We would like the opportunity to look into your case for any updates and document your persisting Vehicle Status concerns. Please send us a private message to OnStar_Support so we can assist further. Just select the envelope icon at the top right of your screen to get started.
These postings from OS are all "AI" developed...its a canned response for all these issues. YOU ALL NEED TO GO TO MANAGEMENT and show them all of our postings--AND FIX THE PROBLEM !!!!!!!
They have been working on it the last few days, I've received multiple calls over the last two days. The app as of this morning seemed to work for the first time properly, I will monitor it over the next few days.
zeker IT'S A HUGE P.I.T.A., but its a great app when its working.
Hopefully, Mary and the other clowns at GM / ONSTAR read this site and see all the customer complaints for their product.