Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
It is literally the worst app i’ve ever used that costs as much as it does. if i didn’t need car wifi, i wouldn’t even waste my time with onstar at all.
i called in and they were able to get the tire pressure and mileage to update, but my fuel percentage is still frozen. just more annoying than troublesome at this point.
I am also having fuel status issues. Tank is 96% full, but only "137 miles until I am out of fuel", when my dash says 449 miles". I had kind of thought about keeping this app and using onstar, but having troubles this big and not even owning the car for a month has me second guessing for sure.
TSMITH--keep at them--call daily..tell them to move it to a level 3 complaint...it'll be fixed within a week. Took me a week of daily calling and then magically it worked. You would think all of the complaints for the same thing and seeing the amount of LEVEL 3 complaints would wake someone up to fix the stupid thing. They're in the technology business for god's sake.
Our team understands how frustrating it can be when certain details are not updating within the Vehicle Status feature in the app. We would be glad to connect and learn more about how to help. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.